TERMS AND CONDITIONS
Terms and Conditions of Slimeaholic Company Limited
English Version
By confirming a booking through electronic communication, verbal agreement or payment, the Client confirms that they have read and accepted these Terms and Conditions. Event-specific details are governed by the confirmed quotation and written correspondence.
1. Event Duration
Slime parties are generally 90 minutes unless otherwise stated in the quotation. Events will begin and end at the confirmed time and will not be extended due to late arrivals, absences or early departures.
2. Overtime and Delays
Where an event is delayed due to the Client, participants or venue arrangements, an overtime charge of HK$500 applies for each commenced 30-minute period.
No overtime charge applies where the delay is directly caused by Slimeaholic.
3. Final Headcount and Charges
The Client must confirm the participant headcount at least 72 hours before the event.
The final chargeable headcount will be the higher of:
- the number of participants accommodated on the event day; or
- the final confirmed headcount less a maximum of two participants.
The chargeable headcount cannot fall below the minimum participant requirement or minimum charge stated in the quotation.
Up to five additional participants may be accommodated and charged at the applicable per-person rate, subject to staffing, materials and venue capacity. Slimeaholic may refuse any increase exceeding five participants.
Absence, late arrival, early departure or failure to complete every activity segment does not create any additional entitlement to a refund.
4. Bookings, Changes and Cancellations
Events should generally be booked at least one week in advance.
Except for the permitted headcount adjustment under Clause 3, changes to the event content, materials, time or staffing will not be accepted within 72 hours of the event.
Deposits and payments are generally non-refundable after booking confirmation. Approved rescheduling or changes may incur additional charges and remain subject to availability.
5. Payment
For quotations of HK$5,000 or above, a HK$5,000 deposit is due within two calendar days of confirmation. For quotations below HK$5,000, full payment is due within two calendar days of confirmation unless otherwise stated in the quotation.
Any remaining balance is due within three calendar days after the event. Slimeaholic may suspend further bookings and recover outstanding amounts and reasonable recovery costs where payment is overdue.
6. Materials, Venue and Cleaning
Slimeaholic will provide the materials and basic setup stated in the quotation. The Client must ensure that the venue is available on time and that all necessary venue approvals have been obtained.
Although slime is generally washable with water, it may leave marks on fabrics, walls, carpets, wood or other surfaces. The Client is responsible for adequately protecting the venue, furniture and personal belongings.
Slimeaholic will carry out reasonable post-event cleaning. This does not include deep cleaning, restoration or cleaning required because participants failed to follow instructions.
7. Child Supervision and Safety
Children aged 12 or below must be supervised by an adult aged 18 or above, who should assist where necessary.
Slime and related materials are not edible and should be kept away from the eyes and mouth. The Client must disclose any known sensitivities, allergies, special educational needs or other assistance requirements before the event.
8. Activity Results and Event Flow
Slime texture, stretch, bubble size and a participant’s ability to complete each activity may vary depending on age, ability, special needs, willingness to participate, available time and venue conditions.
Slimeaholic will provide demonstrations and reasonable assistance but cannot guarantee that every participant will complete every technique or achieve identical results.
Slimeaholic may adjust the teaching order, groups or event flow for safety, timing, crowd management or venue reasons.
9. Staffing
Slimeaholic will determine the appropriate staffing level and division of duties based on the confirmed headcount, participants’ ages, event format and venue conditions.
Additional staffing, extended service or last-minute changes requested by the Client may incur additional charges.
10. Adverse Weather and Events Beyond Our Control
An event may be rescheduled once without a rescheduling fee if the Hong Kong Observatory issues or maintains any of the following warnings before the event:
- Tropical Cyclone Warning Signal No. 8 or above;
- Red Rainstorm Warning Signal; or
- Black Rainstorm Warning Signal.
Rescheduling is subject to mutual availability and should generally take place within three months. Payments will be transferred to the rescheduled event and are not refundable in cash.
Where an event cannot proceed due to government instructions, venue closure, transport disruption, public safety concerns or circumstances reasonably outside Slimeaholic’s control, Slimeaholic may offer rescheduling, an alternative arrangement or event credit.
11. Complaints and Remedies
If Slimeaholic fails to provide a principal event component stated in the quotation, the Client must submit a written complaint with relevant information within seven days after the event.
Slimeaholic will review the circumstances and may, at its discretion, provide a refund, event credit, gift or other reasonable goodwill remedy. The form and value of any remedy will be determined by Slimeaholic according to the individual circumstances.
12. Photography, Video and Personal Data
Slimeaholic may photograph or record the venue, setup, creations and event process for company records or promotional purposes.
Clients who do not want identifiable images of participants or children to appear on Slimeaholic’s social media or promotional materials must notify Slimeaholic in writing before the event. Slimeaholic will respect such requests.
Where the Client permits photography or promotional use, the Client is responsible for obtaining any necessary consent from participants or their guardians. Personal data will only be used for booking, communication, venue registration and event administration.
13. Intellectual Property
Slimeaholic’s branding, formulas, teaching content, event designs and materials remain the property of Slimeaholic or the relevant rights holder.
Participants may keep physical creations that are designated as take-home items but may not reproduce, teach, sell or commercially exploit Slimeaholic content without permission.
14. Client Conduct and Termination
Clients and participants must cooperate with Slimeaholic staff and follow reasonable safety and event instructions.
Where conduct affects safety, order, the venue or service quality, Slimeaholic may adjust the event, stop an individual from participating or terminate the service. Payments will not be refunded where the circumstances are caused by the Client or participants.
15. General Terms and Final Interpretation
Where there is any inconsistency between these Terms, the quotation and written confirmation, event-specific arrangements in the quotation and the latest written confirmation will prevail.
Slimeaholic may reasonably update these Terms from time to time. The version published on the booking confirmation date will apply.
If there is any inconsistency between the Chinese and English versions, the Traditional Chinese version will prevail. These Terms are governed by the laws of the Hong Kong Special Administrative Region.
To the extent permitted by applicable law, Slimeaholic Company Limited retains final decision-making and interpretation authority concerning event arrangements, remedies, disputes and these Terms.
Effective date: 14 September 2026